Associate Manager

Responsibilities

• Assist in the management and direction of daily operations of an Abby’s Restaurant, ensuring quality food, sanitation, and customer service.
• Supervise all restaurant personnel and perform administrative functions in the absence of the Manager.
• Monitor staffing levels compared to sales volume to ensure prompt, efficient, and courteous customer contact across all service areas.
• Circulate throughout the restaurant during peak meal periods, contacting customers, monitoring product and service quality, and assisting in the production of quality food and beverage as assigned.
• Identify and enhance a continually increasing loyal customer base, report competitors’ strengths and weaknesses, and address other marketing‑related matters.
• Effectively merchandise profitable food and beverage items and suggestively sell incremental items.
• Implement new menus, menu ideas, and promotional programs.
• Monitor all controllable costs—including foods, beverages, labor, supplies, repairs, and maintenance—and supervise employee compliance to maintain profitability.
• Train hourly staff, recommend promotions, discipline, and terminations; may interview and select hourly employees.
• Coordinate and guide the training of Assistant Managers.
• Stimulate positive employee morale and minimize staff turnover through proper communication, motivation, and counseling techniques.
• Guide and direct subordinate activities to maximize productivity and ensure efficient customer flow.

Requirements

• Successful completion of a background check and drug screen.

Benefits

• 401(k) retirement plan
• Medical, dental, and/or vision insurance
• Reduced‑cost employee meals
• Paid sick leave
• Paid vacation
• Bonus program