Associate Manager

About the role

The Associate Manager's primary responsibility is to assist in the management and direction of daily operations of an Abby’s Restaurant, and to assure quality food, sanitation, and customer service. They are also responsible for supervision of all restaurant personnel and performance of administrative functions in the absence of the Manager.

Responsibilities

• Supervise all restaurant personnel and perform administrative functions in the absence of the Manager.
• Monitor staffing levels compared to sales volume to ensure prompt, efficient, and courteous customer contact through employees in all service areas.
• Circulate throughout the restaurant contacting customers and monitoring product and service quality during peak meal periods and assisting in the production of quality food and beverage as assigned by the Manager.
• Identify and enhance a continually increasing loyal customer base, report competitors' strengths and weaknesses, and handle other matters of marketing importance.
• Effectively merchandise profitable food and beverage items and suggestively sell incremental items.
• Implement new menus, menu ideas, and promotional programs.
• Monitor all controllable costs including foods, beverages, labor, supplies, repairs and maintenance, and supervise employee compliance with procedures designed to maintain these areas at the most profitable levels.
• Train hourly staff, recommend promotions, discipline, and terminate employees as needed.
• Interview and select hourly employees.
• Coordinate and guide the training of Assistant Managers.
• Stimulate positive employee morale and minimize staff turnover through proper communication, motivation, and counseling techniques.
• Guide and direct subordinate activities to maximize productivity and ensure efficient customer flow.

Qualifications

Successful completion of a Background Check and Drug Screen required for this position.

Benefits

• 401(k)
• Medical, Dental, and/or Vision Insurance
• Reduced cost employee meal
• Paid Sick Leave
• Paid Vacation
• Bonus Program