Associate Director, Experience Design

The Digitas Experience Design team crafts digital experiences people love to use. We are collaborators and innovators who thrive in multidisciplinary teams. We can start from a blank page and help realize the vision for a great experience, and aren't afraid to get our hands dirty making that vision a reality. Our experience runs the gamut from site to mobile, eCom to campaign, marketing to editorial to product, with one foot in beautiful visual expressions and the other in rock-solid user experience.

Responsibilities

• A portfolio of beautiful, usable experiences designed for all kinds of devices and contexts, showcasing impactful experiences for products and platforms, campaigns and content
• Hybrid design experience: strong UX fundamentals paired up with refined UI and visual design skills
• Well versed in the fundamentals of visual design: color, typography, illustration, motion, etc.
• (Not so) basic prototyping capabilities
• Exceptional ability to create, maintain, evolve and use a design system
• Strong experience in discovery-based activities, user research, and agile processes
• Demonstrated ability to think holistically about an experience to ensure user and business needs are met
• Complete comfort sketching and riffing with a team to arrive at exceptional design solutions
• Experience partnering with other capabilities to strategize, design and build the work, including annotating complex interactions
• High level of proficiency in Figma and Adobe CC
• Experience with generative AI tools (e.g., Figma AI, ChatGPT, Claude, Google Gemini, Midjourney, Runway) is a plus, especially for tasks like ideation, research, or content generation
• Amazingly awesome written and presentation skills that showcase passion, informed opinions and design rationale
• Strong experience leading project teams of designers and content strategists to produce on time and quality deliverables – you must be able to get briefed on a new project, collaborate with a team to tackle the challenge, and manage, organize and defend the work of your team members, while also contributing to the day to day outputs
• Experience managing and mentoring direct reports and junior talent in their career growth

Qualifications

• A four-year degree
• A formal design education, and 7-9+ years of experience being sort of amazing
• Enough research experience to be dangerous
• A robust portfolio of work across devices and platforms
• Basic understanding of front-end development technologies
• A familiarity with common social platforms
• Creative agency experience desired
• Prior experience with CRM as a channel