Associate, Client Strategy

About the role

We are seeking a Client Strategy Associate to join our Brand Success team. This role involves managing and optimizing our portfolio of brands on the platform. The retention of our brands is a priority, and this role plays a crucial role in our growth, scale, and success.

Responsibilities

• Partner with Client Strategy Managers on day-to-day brand account management, taking ownership of execution, follow-through, and proactive communication with brand partners.
• Meet directly with brand partners, identify and own action items to support brand strategy, and implement in partnership with Client Strategy Managers.
• Maintain accurate and up-to-date account data and documentation.
• Support strategic projects across the organization and maintain project timelines.
• Collaborate with other Associates to share best practices and drive efficiency.

Requirements

• Bachelor’s Degree.
• 1–3 years in account management, project management, or other client-facing roles.
• Prior experience in a client-facing or account support role preferred.
• Proficiency in Google Suite and Zoom.
• Highly organized with strong attention to detail.
• Excellent written and verbal communication skills.
• Adaptability to evolving brand needs and priorities.
• Team player who’s ready to step in wherever needed.
• Identify and implement AI-driven workflows that improve how you work, and contribute to how AI is adopted across the Client Strategy team.

Qualifications

• Comfort working with performance data to track trends and communicate insights to brand partners.
• Familiarity with creator economy, influencer, or affiliate marketing a strong plus.

Skills

• Ability to execute under tight deadlines and urgent requests.
• Familiarity with Salesforce.

Benefits

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations. New York Pay Range $70,000 - $85,000 USD The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation.

ShopMy offers a bundle of benefits on top of being a great place to work. Our Teammates Are Provided Benefits Such As Medical & Dental Coverage at 70%Equity in ShopMyFlexible PTO14 weeks of parental leaveWellness & Social StipendTechnology StipendLearning & Development Stipend 401k program (3% automated contribution from ShopMy!)Wellhub MembershipCompany retreatsOpportunity to monetize your influence- all employees build out a ShopMy page!Birthday PTOBrand new NYC HQ office