Associate Client Solutions Manager

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

Responsibilities

• Able to lead and manage events up to $250,000 per event
• Works with Show Organizer clients to produce their events once the business has been sold
• Manages client requirements, expectations, and scope changes per event
• Liaison between client and Freeman departments including Creative, Strategy, Sponsorships, Graphic Production, Operations, and others
• Primarily produces business sold into a local market
• Travels to show location to manage event from move-in through move-out
• Responsible for accurate and timely invoicing to be sent to client
• Maintains knowledge of all products and service offerings and upsell to existing clients beyond current contract
• Quotes prices and manages budgets
• Partners with Business Development and Client Relationship teams to renew client business
• Translates client requirements by working within internal systems to disseminate information to appropriate departments in a timely manner to ensure successful onsite execution
• May be primary producing lead or part of a team on the execution of events
• Responsible for maintaining and growing partnerships with facilities/venues
• Entertains clients as necessary

Requirements

• 6+ months of related sales, account management, or project management experience
• Excellent customer service and organizational skills
• Ability to learn multiple internal and external systems
• Ability to successfully manage multiple events simultaneously
• Working knowledge of all Microsoft software
• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required

Schedule

Hybrid schedule, generally requiring work in-office and/or show-site 3-4 days per week. Position is based in Orlando, FL.

Travel Requirements

Travel up to 25%.

Benefits

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability Insurance
• Retirement with Company Match
• Paid Time Off