Associate Client Solutions Manager

About Us

The Freeman Company is a global leader in events, with a mission to redefine live experiences for a new era. Leveraging a 99-year legacy in event management and cutting-edge technology, The Freeman Company shapes exhibitions, exhibits, and events that drive meaningful engagement.

About the Role

The Associate Client Solutions Manager – Show Organizer Event Logistics is responsible for providing clients with a comprehensive planning and service experience. This role involves leading and managing events up to $500,000 per event, with the potential for growth. You will work closely with Show Organizer clients to produce their events after the sale, manage client requirements and expectations, and coordinate logistics. This position supports the Growth (Sales) team under the Show Organizer group and is eligible for a hybrid schedule, generally requiring in-office and/or show-site work 2-3 days per week. The ideal candidate should be based in Las Vegas, NV.

Essential Duties & Responsibilities

• Able to lead and manage events up to $500,000 per event, with potential to grow
• Works with Show Organizer clients to produce their events once the business has been sold
• Manages client requirements, expectations, and scope changes per event
• Liaison between client and our Creative, Strategy, Sponsorships, Graphic Production, Operations, and other Freeman departments
• Primarily produces business sold into a local market
• Travels to show location to manage event from move-in through move-out
• Responsible for accurate and timely invoicing to be sent to client
• Maintains knowledge of all products and service offerings and upsells to existing clients beyond current contract
• Quotes prices and manages budgets
• PARTNERS WITH BUSINESS DEVELOPMENT AND CLIENT RELATIONSHIP TEAMS TO RENEW CLIENT BUSINESS
• Traffics clients' requirements by working within internal systems to disseminate information to appropriate departments in a timely manner to ensure successful onsite execution
• MAY BE PRIMARY PRODUCING LEAD OR MAY BE PART OF A TEAM ON THE EXECUTION OF EVENTS
• RESPONSIBLE FOR MAINTAINING AND GROWING PARTNERSHIPS WITH FACILITIES/VENUES
• ENTERTAINS CLIENTS AS NECESSARY

Qualifications

• 6+ months of related sales, account management, or project management experience
• Excellent customer service and organizational skills
• Ability to learn multiple internal and external systems
• Successfully manages multiple events simultaneously
• Working knowledge of all Microsoft software applications

Preferred

• Bachelor’s degree preferred
• High School Diploma or Equivalent with relevant work experience required

Travel Requirements

Travel up to 25%

What We Offer

The Freeman Company offers a range of benefits designed to support the health, financial stability, and personal growth of our employees. These include medical, dental, vision insurance, tuition reimbursement, paid parental leave, life, accident, and disability insurance, retirement with company match, paid time off, and more. Specific benefits may vary by region.

Diversity Commitment

At The Freeman Company, we are committed to fostering a diverse and inclusive workplace where our employees, customers, and communities can thrive. We strive to create a welcoming environment that respects and values differences, ensuring everyone feels supported and empowered to reach their goals. We are dedicated to equal opportunity and non-discrimination, and we welcome applications from all qualified individuals.