Associate Client Partner - Retail

Infosys is seeking an Associate Manager, Client Services for its Retail vertical. The individual will lead all client interactions within the assigned account scope and, in collaboration with the Client Partner or Senior Client Partner, develop the account plan for effective client management. This role typically handles a single account or part of a large account with a P&L of up to $10-$30 million.

About Infosys Retail

Retail is only as strong as its weakest link. You need to be resilient in the face of disruption. Serve shoppers at the moment of truth and curate a bespoke experience. A digital ecosystem aligns demand with supply and delivers an omni-channel experience. Navigate the new normal with Infosys and become more resilient.

Responsibilities

• Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, and manage the opportunity cycle: Prospect-Evaluate-Propose-Close.
• Client delivery assurance: collaborate with all delivery partners to ensure fulfillment of all commitments to the client.
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

Requirements

• Bachelor’s degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may substitute for each year of education.
• 7+ years of experience with strong sales, relationship management, or account management background.
• Significant business development and project management experience.
• Experience in the relevant industry/vertical.
• Track record of interacting and building relationships with CXO-level client contacts.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication, and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

• Knowledge of industry-specific go-to-market solutions.
• Good understanding of industry-specific business issues and drivers.
• Global Delivery Model experience.
• Experience managing large multi-location consulting engagement teams.
• Track record as an Account Manager in a rapidly growing client relationship.

Pay

Estimated annual salary range for candidates based in the US: $100,000 to $187,000.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance.
• 401(k) plan with contributions dependent on salary level.
• Paid holidays plus Paid Time Off.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.