Associate Claims Administrator, Newport

Job Summary

About the role

Performs administrative functions related to supporting the administration of claims for all insurance products supported by Newport.

Responsibilities

• Provides daily administrative support to the insurance claims team.
• Works independently to manage assigned workload and identify claims related issues requiring additional attention.
• Communicates issues to internal associates / Manager and works with appropriate parties to resolve.
• Effectively collaborates with others, seeks/conveys information, initiates action, and adapts to change.
• Takes ownership and initiative to ensure expectations are met, including follow through, follow-up and understanding when and how to involve others.
• Researches and collects information and material as required from various sources and follows up to ensure that all data is provided.
• Updates records, files and computer databases as needed.
• Provides assistance to departmental management for projects as needed.
• Assists in the preparation of claims related materials and correspondence.
• Compiles documentation, files appropriate paperwork and maintains records related to a variety of company and client information, questionnaires, policies, licenses, notifications, reports, expenses, and various other documents or activities, as required.
• Completes claim form packages.
• Conducts first level review of claim form packages.
• Collaborates with finance to coordinate payment requests for death certificate requests.
• Enters related information from death certificates into a central database.
• Maintains and updates current claims activity in central database.
• Assists in special project needs as they relate to claims administrative services.
• Interacts professionally with team members and other departments.
• Works as a self-starter and completes work in a fast-paced, demanding environment under tight deadlines.
• Focuses on learning in everyday activities and events.
• Collaborates with and openly shares knowledge with colleagues.

Requirements

• 2-5 years of related experience and/or equivalent combination of education and experience.
• Strong MS Office skills to include Word, PowerPoint, and Excel.

Qualifications

• Preferred but not required education or skills for this role are Bachelor's degree or equivalent work experience.

Skills

• Diplomatic
• Creative Problem Solver
• Integrity
• Resourceful
• Team Player
• Client Oriented
• Utilizes Sound Judgment
• Thorough
• Results Driven
• Time Management
• Attention to Detail
• Organization and Planning

Benefits

N/A

Pay

N/A

Schedule

N/A

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.