Associate Auction Coordinator - Williamsburg, VA (Part Time Opportunity)

About the role

At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact.

The Associate Auction Coordinator will be the face of Auction.com, representing the company by conducting, co-hosting, and participating in live auctions, traditionally held on the courthouse steps. The territory for this role will be Williamsburg/Newport News VA, with occasional travel to surrounding areas.

Responsibilities

As an Associate Auction Coordinator, you will contribute to various functions of auctions and events, including welcoming guests, collecting customer information, and ensuring all pre-auction requirements are met. You will also be required to learn and share knowledge about Auction.com programs and initiatives, collect sensitive buyer and seller information, and provide customer service to all event day attendees.

• Maintaining the highest level of professionalism with customers and on-site event location staff
• Maintaining equipment and materials
• Being a subject matter expert on customer resources
• Professional communication and networking
• Collecting customer information using proprietary software
• Completing customer receipts and handling funds, including cash
• Completing event reports and participating in scheduled training and team calls

Requirements

The ideal candidate will have a high school diploma or equivalent, excellent technical troubleshooting skills, and proficiency in Microsoft Office. They will also have great adaptability, excellent listening, verbal, and written communication skills, and the ability to work well independently and as a team.

• Enjoys working in customer service and interacting with people
• Is tech-savvy and has excellent technical troubleshooting skills
• Has excellent listening, verbal, and written communication skills
• Has great adaptability and can quickly grasp new concepts
• Achieves high performance while managing several assignments
• Is comfortable leading and interacting with a crowd
• Is patient, clear, and concise when talking to customers
• Is open to feedback and coaching

Benefits

Competitive pay, professional experience for your resume, a unique working environment, regular training opportunities, employee recognition program, employee referral program, and eligibility to participate in the Auction.com 401k program. We also offer a competitive Travel Pay Policy to help compensate for personal vehicle usage.