Associate Auction Coordinator - Beckley, WV (Part Time Opportunity)

About the Role

Be the face of Auction.com, the nation’s leading online real estate marketplace, and represent the company by conducting, co-hosting, and otherwise participating in live auctions, traditionally held on the courthouse steps. You will interact with bidders, perform tasks to successfully complete an auction, and multitask to ensure all required processes are met. Help your local community thrive by educating customers on how to participate in auctions and assisting in turning houses into homes.

The territory includes Beckley, WV, with travel up to 2 hours to county courthouse auctions in surrounding areas as needed. A rental car will be provided for travel outside the primary territory.

Schedule

Live auctions take place Monday – Friday from 8:00 am to 6:00 pm. Each auction day typically requires 3 - 4 hours of work. On average, you will work between 8 – 12 hours weekly, though hours fluctuate and are not guaranteed. The schedule is flexible and adaptable, with assignments provided by your Area/State manager. Required training sessions (in-person and via Zoom), team calls, and resources are provided to improve skills and earn additional compensation.

Responsibilities

• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Educate attendees on Auction.com programs and initiatives to deliver the best auction experience.
• Collect and accurately input sensitive buyer and seller information.
• Multitask in a fast-paced auction environment while providing excellent customer service.
• Maintain professionalism with customers and on-site event staff (e.g., deputies, government employees, attorneys).
• Maintain equipment and materials.
• Serve as a subject matter expert on customer resources.
• Engage in professional communication and networking.
• Use proprietary software to collect customer information.
• Complete customer receipts and handle funds, including cash.
• Complete event reports with high quality, efficiency, and attention to detail.
• Emphasize attendance and punctuality.
• Participate in scheduled training and team calls.

Requirements

• High school diploma or equivalent (minimum education requirement).
• Ability to lift up to 50 pounds when needed.
• Ability to stand for long hours and work outside in all weather conditions.
• Regular travel up to 2 hours to event locations in a personal vehicle.
• Flexible and adaptable schedule to accommodate auction assignments.

Skills

• Enjoys customer service and interacting with people.
• Tech-savvy with excellent technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to quickly grasp new concepts.
• High performance while managing multiple assignments.
• Thrives in dynamic environments and thinks quickly on their feet.
• Works well independently and as part of a team.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when communicating with customers.
• Open to feedback and coaching.

Prior auction experience is appreciated but not required.

Benefits

• Competitive pay.
• Professional experience for your resume.
• Unique working environment (no office).
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Competitive Travel Pay Policy to compensate for personal vehicle usage when applicable.