Associate Account Strategist, Retail Media

What You'll Do:

• Manage a large list of accounts, developing budget strategies that leverage sponsored ads, onsite, and offsite display tactics.
• Proactively identify growth opportunities at scale using various reports, including cap out and pacing analyses.
• Collaborate with the sales team to uncover upsell opportunities that increase overall revenue across your accounts.
• Facilitate the onboarding of new customers to our self-service platform, conducting kickoff calls to guide them through our user interface.
• Keep clients informed and engaged by communicating new product opportunities, platform enhancements, and seasonal strategies.
• Conduct performance review calls with top-tier clients, discussing reporting, new retailer opportunities, and strategic initiatives.
• Collaborate with the technical team to ensure timely resolution of any technical issues that arise within client accounts.
• Facilitate billing inquiries and work with finance to ensure timely payments.

Who You Are:

• 2-4 years of direct client management experience in a data-driven environment.
• Bachelor’s degree or equivalent experience required.
• Ability to navigate and collaborate with various internal departments to achieve positive outcomes for clients and the organization.
• Excellent communication (both written and verbal) and presentation skills.
• A genuine enthusiasm for a dynamic and evolving industry, coupled with a desire to make an impact through hard work, innovative ideas, and teamwork.