Assisted Living & Memory Care Manager

Responsibilities

• Provide day-to-day operational leadership for Assisted Living and Memory Care services.
• Foster a culture centered on resident dignity, hospitality, and person-centered care.
• Lead, mentor, and develop department staff while promoting employee engagement and accountability.
• Ensure compliance with applicable state regulations, company policies, and quality standards.
• Partner with residents, families, physicians, and interdisciplinary team members to deliver exceptional service.
• Support occupancy growth through outstanding customer service and positive resident and family experiences.
• Maintain a safe, welcoming, and high-quality living environment.

Requirements

• Minimum of 3-5 years of leadership experience in Assisted Living, Memory Care, or senior living operations.
• Strong knowledge of Illinois Assisted Living regulations and dementia care best practices preferred.
• Demonstrated success leading teams, improving operations, and building positive workplace culture.
• Excellent communication, organizational, and problem-solving skills.
• Experience with budgeting, staffing, resident satisfaction, and regulatory compliance is highly desirable.

Preferred Qualifications

• Passionate about creating an exceptional resident experience while supporting and developing a dedicated team.
• Committed to excellence, accountability, and continuous improvement.
• Servant leader with a passion for serving older adults.
• Relationship-focused and highly visible with residents, families, and staff.
• Solutions-oriented with strong operational and leadership skills.