Assistant Veterans Services Officer

About the role

The Assistant Veterans Services Officer at Kenosha County is seeking an individual passionate about veteran advocacy. This role offers the opportunity to support staff, guide daily operations, and ensure veterans and their families receive the benefits they've earned.

Responsibilities

• Affords Division Director responsibilities in Director’s absence
• Assists in decision making regarding the selection, discipline, and discharge of personnel
• Provides administrative and instructional guidance to the subordinate staff
• Assigns work to subordinate staff
• Assists veterans and their dependents in applying for various state and federal benefits such as disability compensation, VA pension, education, healthcare, in-home care, long-term care, alcohol and drug rehabilitation, vocational rehabilitation, VA housing grants, burial benefits, survivor benefits, and tax benefits
• Performs complex claim processing which may include extensive interviews, preparing written statements on behalf of veterans and their dependents, reviewing military and private medical records, conducting legal and medical research, corresponding with medical professionals while keeping track of critical dates to avoid loss of potential benefits/entitlements
• Participates in public relations, including outreach efforts, press releases, and speaking engagements to inform County residents about available Federal and State veteran benefits
• Serves as an advocate and advisor in providing referral and follow-up services to clients and others in the veterans' community
• Establishes relationships with the various business, government organizations, and non-profits that serve the elderly, disabled, homeless, and disadvantaged in our community to publicize veterans' benefits and services and make appropriate client referrals for services
• Coordinates and organizes the Homeless Stand Down, Veterans Day celebration, Veteran Town Halls, Veteran supported local business opportunities
• Maintains cemetery/grave list for Kenosha County cemeteries, purchases and distributes flags/flag holders to Veterans Service organizations for Memorial Day
• Compiles State CVSO grant report
• Serves as Notary Public
• Certifies entitlement for Wisconsin Veterans Property Tax Credit
• Performs other duties as required or assigned

Qualifications

• Knowledge of U.S. Code Title 38 and Wisconsin Statutes Chapter 45
• Veterans programs and regulations
• U.S. Department of Veterans Affairs and Wisconsin Department of Veterans Affairs laws, regulations, and/or departmental policies and procedures
• Federal, state, and local government agencies, programs, non-profits to assist both veterans/non-veterans
• Must be a veteran who served under honorable conditions in the U.S. armed forces as specified under Chapter 45 of the Wisconsin Statutes
• Ability to pass comprehensive Federal and State background check for Veterans Administration
• Personal Identity Verification access to Veteran Health and Benefit databases