Veteran Service Assistant

Responsibilities

• Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
• Maintains communication with clinical staff and maintains a therapeutic community environment
• Assists in the delivery/handling of client mail
• Assists clients with the move-in and move-out from the facility
• Preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events
• Addressing client issues timely to ensure the non-interruption of services
• Conveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storage
• Auxiliary in the implementation of all safety and emergency procedures
• Conducting bed checks and inspections of rooms to ensure a clean, safe and hazard-free environment
• Facilitating routine daily living activities for clients
• Adhering to the site work order procedure
• Providing daily shuttle van transportation to community agencies such as VA, DMV, Social Security, etc.
• Other duties as assigned

Qualifications

• Experience with programs, client population, similar populations, or other relevant experience preferred
• Good communication and interpersonal skills
• Ability to work collaboratively with residential staff
• Promotes client-centered philosophy and skilled in creating/maintaining a sober environment
• Energetic, dedicated to mission and flexible
• Basic computer literacy
• Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course

Additional Cleaning Duties

• Weekly Cleaning of residential units and administration building, as well as common areas in the adjoining building
• Cleaning of client rooms and all common areas (personal offices not included, unless staff present) on a weekly basis
• To include staff offices, when staff is present
• General cleaning in all bathrooms to include: Toilets, floors, sinks, mirrors, replenish supplies
• Cleaning of breakrooms to include sinks, countertops, tables, trash
• Cleaning of windows (INSIDE ONLY) on a monthly/as needed basis
• Cleaning of baseboards and vents on an as needed basis
• Sweeping of entry steps and mop as needed
• Additional cleaning, sanitizing as needed in relation to COVID-19