Assistant supervisor - Seafire

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!What you get to do:You’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also:Provides and leads team to deliver superior guest serviceRegularly keeps ambassadors motivated and energizedOpens and closes facilities in accordance with established proceduresProvides menu and park information to guestsMonitors equipment and reports any problem to proper personnelEnsures meal and rest periods are provided to ambassadors as required by company policySets up and monitors queue linesRecords moneybag recaps and completes task on station task listsMonitors stations to assure food looks pleasing and is portioned in accordance to recipesMonitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate actionSupervises and trains ambassadorsAuthorizes ambassador over-ringsMonitors food waste and assists with educating ambassadors on waste proceduresCarries out supervisory responsibilities in accordance with the organization’s policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problemsEnthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the jobPrepares and serves food for park guestsCleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadorsEnsures excellent guest service by responding to guest requirements, expectations and needsOther duties as assignedAssists other locations and areas throughout the park as neededWhat it takes to succeed:One to three months of related experience or equivalent combination of education and experienceSuccessfully pass ServSafe exam prior to startingAble to pass Alcohol training upon selectionAble to pass Food Handlers test and maintain valid Food Handlers cardStrong written/verbal communication skillsAble to frequently lift/move up to 50 pounds with or without accommodationAble stand for prolonged periods of timeAble to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneelAble to handle multiple tasks and work in a fast paced environmentAble to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food, merchandise, etc.Scholarship opportunitiesExclusive employee events and giveaways EEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.