Assistant supervisor - Seafire

About the role

Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors.

Responsibilities

• Provide the highest level of guest service and satisfaction.
• Lead team to deliver superior guest service.
• Open and close facilities in accordance with established procedures.
• Monitor equipment and report any problems to proper personnel.
• Maintain meal and rest periods for ambassadors.
• Set up and monitor queue lines.
• Record moneybag recaps and complete task on station task lists.
• Monitor food temperature and portioning according to recipes.
• Supervise and train ambassadors.
• Authorize ambassador over-rings.
• Monitor food waste and educate ambassadors on waste procedures.
• Supervise and direct work.
• Respond to guest requirements, expectations, and needs.
• Prepare and serve food for park guests.
• Clean facilities, operate kitchen equipment, and assist with training and supervision of ambassadors.
• Ensure excellent guest service by responding to guest requirements, expectations, and needs.

Requirements

• One to three months of related experience or equivalent combination of education and experience.
• Successfully pass ServSafe exam prior to starting.
• Able to pass Alcohol training upon selection.
• Able to pass Food Handlers test and maintain valid Food Handlers card.
• Strong written/verbal communication skills.
• Able to frequently lift/move up to 50 pounds with or without accommodation.
• Able to stand for prolonged periods of time.
• Able to reach with hands and arms, handle, feel, stoop, crawl, or kneel.
• Able to handle multiple tasks and work in a fast-paced environment.
• Able to work indoors and in outside weather conditions (i.e., sunny, wet, and/or humid conditions).

Qualifications

• FREE park admission.
• Discounts on park admission tickets and passes for family and friends.
• Park discounts on food, merchandise, etc.
• Scholarship opportunities.
• Exclusive employee events and giveaways.

Skills

• Excellent customer service skills.
• Teamwork and leadership abilities.
• Attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical stamina and ability to perform physical tasks.

Benefits

• FREE park admission.
• Discounts on park admission tickets and passes for family and friends.
• Park discounts on food, merchandise, etc.
• Scholarship opportunities.
• Exclusive employee events and giveaways.

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on department and shift requirements.