Assistant Service Supervisor (Kailua Branch)

Job Description First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our Kailua Branch. Compensation The annual salary range for this role is $43,493 - $60,320/yr; commensurate with experience. Work Schedule Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary) Responsibilities In this role, the Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals. Qualifications The ideal candidate will have: High school diploma/GED or equivalent experience is required2 years of experience in branch operations; and1 year of supervisory experience (e.g. Head Teller or Service Manager Associate); or1 year external supervisory experience requiredBachelor's degree in business-related field is preferredAble to plan, organize and budgetEffective written and verbal communicationAble to manage confidential matters judiciouslyPossesses attention to detail with excellent follow-throughAble to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in businessExcellent time management skillsPossesses sales skills to enhance business development objectivesAble to manage customer inquiries and resolve issuesProficient in Microsoft 365 suite of applications