Assistant Service Supervisor

Responsibilities

• Affords assistance to the Service Supervisor and/or Service Manager in overseeing branch operations.
• Manages staff and ensures customer service standards and needs are met.
• Assists with daily branch functions, including overseeing workflow, recruitment, and training.
• Provides leadership and support to the branch team.
• Supports management in ensuring the branch achieves sales performance and service goals.

Qualifications

• High School diploma/GED or equivalent experience required.
• 2 years of experience in branch operations required.
• 1 year of supervisory experience (e.g., Head Teller or Service Manager Associate) or 1 year of external supervisory experience required.
• Bachelor’s degree in business-related field preferred.
• Able to plan, organize, and budget.
• Effective written and verbal communication skills.
• Able to manage confidential matters judiciously.
• Possesses attention to detail with excellent follow-through.
• Able to work under pressure with multiple deadlines and adaptability to unexpected work environment changes.
• Excellent time management skills.
• Possesses sales skills to enhance business development objectives.
• Able to manage customer inquiries and resolve issues.
• Proficient in Microsoft 365 suite of applications.

Pay

The annual salary range for this role is $43,493 - 60,320/yr; commensurate with experience.

Schedule

Monday - Friday 8:00AM - 4:30PM (hours may vary); plus rotational Saturdays from 8:30am-1pm.