Service Supervisor (Kahana Branch)

Job Description First Hawaiian Bank is currently seeking a collaborative, customer-focused, and detail-oriented Service Supervisor to join our Kahana Branch. Compensation The salary range for the role is $55,176- $65,000/yr* (commensurate with experience); plus sales incentives The successful candidate will be hired for the level of the position that aligns with their experience. The advertised salary range reflects a location-based premium offered at select branch locations. Work Schedule Monday-Friday; 8:00 AM – 4:30 PM; Rotational Saturday 8:30AM - 1:30PM (hours may vary) Responsibilities In this role, you will be responsible for operations of the branch by supervising employees in all phases of bank operations. The Service Supervisor also handles and resolves any customer issues or complex inquiries and assists to maintain the branch workflow and assign coverage as needed. Another integral part of this role is to ensure that all bank policies and procedures are followed. Qualifications The ideal candidate will have: Bachelor’s Degree in Business or equivalent work experience required2 years’ experience in bank operations; and2 years’ supervisory experience (may be obtained concurrently)Ability to use 10-key adding machine and type 40 wpmMust be pleasant and tactful when interacting with customersGood oral and interpersonal communication skillsAttention to detail and ability to use judgment and discretion regarding customer transactions and confidential informationMust be proficient in Microsoft Windows applications