Assistant Service Manager (1639-Yorktown, Virginia)

Essential Duties and Responsibilities

• Aid in the training and be responsible for the work performed by all staff members under his or her direction.
• Establish schedules and assign personnel routine maintenance tasks.
• Be on emergency “on call” status to respond to emergency work orders and inclement weather situations.
• Ensure all duties are performed with the highest consideration for safety and train staff to do so.
• Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, ensure cleanliness, proper ground maintenance, and identify safety hazards.
• Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations.
• Perform maintenance and repairs per written work orders.
• Strive to complete all work orders within 24 hours.
• Schedule contractors for maintenance-related work, secure bids and proposals as directed.
• Complete all duties and maintain all records as required.
• Use contract labor when cost-effective, following approval by the Service Manager, Property Manager, or Regional Property Manager.
• Follow established budgetary guidelines.
• Follow all Drucker + Falk purchasing directives and procedures.
• Maintain operating manuals, warranty records, and other materials pertaining to general inventory and parts replacement and availability.
• Stay updated on developments in the field, including new products and less expensive repair methods.
• Maintain the highest standards of resident relations.
• Aid in the completion of Monthly Preventative Maintenance Sheets.
• Aid in the monitoring of all O & M Programs (i.e., Asbestos, Lead Based Paint, and Mold & Fungi) in place on the community to ensure all O & M Specialists, Consultants, Contractors, and/or employees are notified of the presence of these substances when work may disturb them. Ensure all such work is performed following the established O & M procedures for that property.
• Maintain record-keeping and reports relating to these O&M programs to ensure the property is fully compliant.

Supervisory Responsibilities

• Manage 0-8 employees in the absence of the Service Manager.
• Overall direction, coordination, and evaluation of these employees.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications

• Strong HVAC skills - CFC certification required
• CPO certification
• Plumbing, electrical, carpentry skills
• Knowledge of SDS and OSHA
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Current driver's license, CFC Certificate, CPO Certificate (where needed)