Assistant Service Manager (1645-Hampton, Virginia)

Essential Duties and Responsibilities

• Aid in the training and be responsible for work performed by all staff members under his or her direction.
• Establish schedules and assign personnel routine maintenance tasks.
• Be on emergency “on call” status to respond to emergency work orders and inclement weather situations.
• Ensure all staff members consider safety at all times and train them accordingly.
• Inspect buildings, grounds, and common areas to identify needed preventative maintenance, cleanliness, and safety hazards.
• Maintain a clean, safe, and organized shop and equipment storage area in compliance with OSHA regulations.
• Perform maintenance and repairs according to written work orders.
• Ensure all work orders are completed within 24 hours.
• Schedule contractors for maintenance-related work, secure bids and proposals as directed.
• Complete all duties and maintain all records as required.
• Use contract labor when cost-effective, following approval from the Service Manager, Property Manager, or Regional Property Manager.
• Follow established budgetary guidelines.
• Adhere to Drucker + Falk purchasing directives and procedures.
• Keep up-to-date with developments in the field, including new products and repair methods.
• Maintain high standards of resident relations.
• Aid the Service Manager in completing Monthly Preventative Maintenance Sheets.
• Assist in monitoring and maintaining all O & M Programs (Asbestos, Lead Based Paint, and Mold & Fungi).
• Ensure all O & M Specialists, Consultants, Contractors, and employees are notified of the presence of these substances and that all work is performed following established procedures.
• Assist in maintaining all record-keeping and reports related to these O&M programs to ensure full compliance.
• Perform other duties as assigned.

Supervisory Responsibilities

• Manage 0-8 employees in the absence of the Service Manager.
• Oversee, coordinate, and evaluate the performance of these employees.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications

• Strong HVAC skills - CFC certification required
• CPO certification
• Plumbing, electrical, and carpentry skills
• Knowledge of SDS and OSHA
• High school diploma or equivalent