Assistant Service Manager (1002 - Hampton, Virginia)

Essential Duties and Responsibilities

• Aid in the training and responsibility for the work performed by all staff members under his or her direction.
• Establish schedules and assign personnel routine maintenance tasks.
• Be on emergency “on call” status to respond to emergency work orders and inclement weather situations.
• Ensure all work orders are completed within 24 hours.
• Inspect buildings, grounds, and common areas to identify needed preventative maintenance and ensure cleanliness and safety.
• Maintain a clean, safe, and organized shop and equipment storage area in compliance with OSHA regulations.
• Perform maintenance and repairs according to written work orders.
• Schedule contractors for maintenance-related work and secure bids and proposals as directed.
• Complete all duties and maintain all records as required.
• Use contract labor when cost-effective, following approval from the Service Manager, Property Manager, or Regional Property Manager.
• Adhere to established budgetary guidelines.
• Follow Drucker + Falk purchasing directives and procedures.
• Keep up-to-date with developments in the field, including new products and methods.
• Maintain the highest standards of resident relations.
• Aid the Service Manager in completing Monthly Preventative Maintenance Sheets.
• Assist in monitoring O & M Programs (Asbestos, Lead Based Paint, and Mold & Fungi) to ensure compliance and proper notification of disturbances.
• Manage record keeping and reports related to these O&M programs.

Supervisory Responsibilities

• Manage 0-8 employees in the absence of the Service Manager.
• Oversee, coordinate, and evaluate the performance of these employees.

Qualifications

• Strong HVAC skills - CFC certification required.
• CPO certification.
• Plumbing, electrical, and carpentry skills.
• Knowledge of SDS and OSHA.
• High school diploma or GED; one to three months related experience and/or training; or equivalent combination of education and experience.
• Current driver's license, CFC Certificate, and CPO Certificate (where needed).