Assistant Security Account Manager Security

Responsibilities

• Assists the Account Manager with all supervisory, training, and operations functions at the assigned post.
• Assigns work tasks to Security Professionals and directs their work throughout the day.
• Directs the performance, operations, and department needs of shift supervisors (if applicable) or Security Professionals.
• Evaluates the work performance of Security Professionals and makes recommendations regarding assignments.
• Maintains and updates the Post Order manual and other post and training information, ensuring proper maintenance and organization of the Post.
• Conducts interviews and evaluates new employees, and conducts on-the-job training with new employees.
• Manages and supervises all sub-units within the Security Department, such as fire control rooms, command centers, and loading docks.
• Generates work orders and attached paperwork for extra security coverage requests.
• Responds to minor incidents and ensures appropriate action is taken, reports are completed, and appropriate parties are notified.
• Identifies and addresses personnel problems and forwards issues to the Account Manager or Field Supervisor as appropriate.
• Makes recommendations for counseling and/or disciplinary action, including termination.
• Responds to client or site emergencies, ensuring appropriate communication to the Account Manager, Field Supervisor, Branch, and/or Regional Manager.
• Occasionally performs Security Professional duties on an as-needed basis, but does not exceed 50% of time in any given workweek.

Qualifications

• High school diploma or equivalent, with minimum three (3) – five (5) years of professional-level experience.
• Prior experience in the security industry, law enforcement, and/or military.
• Valid state Guard License or application for one prior to employment.
• Current active status of Guard License at all times during employment.
• Valid Driver’s License with at least one year of driving experience, a clean driving record, and appropriate insurance.
• Energetic and focused personality with the ability to take initiative, handle multiple assignments, and manage deadlines.
• Strong customer service orientation, ability to resolve client issues professionally, and de-escalate situations.
• Excellent verbal and written communication skills, and ability to interact at all organizational levels.
• Available to work outside normal shift schedules and accessible by phone or pager 24/7 for emergency response.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.