Assistant Security Account Manager

About the role

The Assistant Account Manager is responsible for assisting the Account Manager with all supervisory, training, and operational functions at the assigned post. This includes coordinating all aspects of the security contract, managing staff, and responding to emergencies.

Responsibilities

• Assigns work tasks to Security Professionals and directs their work throughout the day
• Supervises, motivates, coaches, and trains Security Professionals
• Maintains and updates Post Orders and other post and training information
• Conducts interviews and evaluates new employees
• Conducts on-the-job training for new employees and reviews post orders
• Manages and supervises all sub-units within the Security Department
• Generates work orders and paperwork for extra security coverage requests
• Responds to minor incidents and ensures appropriate action is taken
• Identifies and addresses personnel problems and forwards issues to the Account Manager or Field Supervisor
• Writes reports or assists with investigations as directed
• Makes recommendations for counseling and/or disciplinary action, including termination
• Executes counseling or disciplinary actions as directed by the Account Manager
• Responds to client or site emergencies and ensures appropriate communication
• Maintains positive client/security relationships through frequent tenant/client contact and support

Qualifications

• High school diploma or equivalent
• Minimum three (3) – five (5) years of professional-level experience
• Prior experience in the security industry, law enforcement, or military
• Valid state Guard License or application for one
• Valid Driver’s License with at least one year of driving experience
• Pass a background investigation and pre-employment drug/alcohol test
• Available to work outside normal shift schedule on an as-needed basis
• Accessible by phone or pager 24/7 for emergency response

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly