Assistant Security Account Manager

Responsibilities

• Assists the Account Manager with all supervisory, training and operations functions at the assigned post.
• Assigns work tasks to Security Professionals and directs their work throughout the day.
• Directs the performance, operations, and department needs of shift supervisors (if applicable).
• Evaluates the work performance of Security Professionals and makes recommendations regarding assignments.
• Maintains and updates the Post Order manual and other post and training information.
• Conducts interviews and evaluates new employees.
• Trains new employees and reviews post orders, routine responsibilities, and emergency situations.
• Oversees all reports, logs, and pass downs generated by and for the Security Department.
• Supervises and manages all sub-units within the Security Department, such as fire control room, command center, and loading docks.
• Generates work orders and attached paperwork for extra security coverage requests.
• Responds to minor incidents and ensures appropriate action is taken.
• Identifies and addresses personnel problems and forwards issues to the Account Manager or HR as appropriate.
• Writes reports or assists with investigations as directed.
• Makes recommendations for counseling and/or disciplinary action, including termination.
• Executes counseling or disciplinary actions as directed by the Account Manager.
• Responds to client or site emergencies and ensures appropriate communication.
• Supports positive client/security relationships through frequent tenant/client contact.

Qualifications

• Minimum high school diploma or equivalent.
• Minimum three (3) – five (5) years of professional-level experience required.
• Prior experience in the security industry, law enforcement, and/or military required.
• Valid state Guard License or application for one prior to employment.
• Current active status of Guard License at all times.
• Valid Driver’s License with at least one year of driving experience, a clean driving record, and appropriate insurance.
• Energetic and focused personality with initiative, handling multiple assignments, and managing deadlines.
• Strong customer service orientation, ability to resolve client issues professionally, and de-escalate situations.
• Professional, articulate, and good independent judgment and discretion.
• Effective verbal and written communication skills.
• Ability to train and coach others.
• Available to work outside normal shift schedule and accessible by phone or pager 24/7 for emergency response.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) or Supplemental Income Plan.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.

Pay

Salary between $60,000.00 - $64,708.80

Schedule

Flexible schedule to accommodate the needs of the job site.