Assistant Residence Manager (ARM)

About the role

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Location: Rochester, NY • Department: Residential Services • Reports To: Residence Manager • Employment Type: Full-Time, 40 hours/week • Posting: 6-5092

Responsibilities

• Support daily operations of a residential home, ensuring compassionate, person‑centered services.
• Assist individuals with daily living skills, communication, recreation, and community inclusion.
• Administer and monitor medications; coordinate and track medical appointments.
• Supervise and support staff schedules, training, and responsibilities; act as shift leader and assume leadership in the Residence Manager’s absence.
• Assist in developing and implementing individualized service plans, nursing plans, and behavioral support strategies.
• Maintain accurate documentation in compliance with OPWDD and agency requirements.
• Respond to behavioral or medical emergencies, implementing SCIP‑R and crisis response strategies.
• Collaborate with families, advocates, clinicians, and staff to ensure holistic, individualized support.

Requirements

• Education & Experience: High school diploma or equivalent plus one year of related experience, OR one year of college coursework in human services or a related field.
• Certifications: CPR/First Aid (or ability to obtain); SCIP‑R Level I required, Level II may be required depending on assignment.
• Driving Requirements: Must meet Lifetime Assistance Vehicle Operator requirements including a valid driver’s license and 2 years of driving experience.
• Skills: Strong leadership, communication, organizational, and documentation skills; familiarity with OPWDD regulations preferred.

Benefits

• No‑Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro‑credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching: Receive hands‑on onboarding with a Success Coach, immersive learning, e‑learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work‑Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission‑driven team that values every person — both those we support and our employees alike.

Pay

Starting Wage: $24.19 – $27.45 per hour

Schedule

Full‑Time, 40 hours/week with the following shift pattern: Tuesday 8:00 am‑4:30 pm, Wednesday 1:00 pm‑9:00 pm, Thursday 8:00 am‑4:30 pm, Friday 1:00 pm‑9:00 pm, Saturday 8:00 am‑4:00 pm (Sunday & Monday off).