Assistant Property Manager - South Bay

A career at SupportWorks Housing, formerly Virginia Supportive Housing, is a choice. We are driven to make a difference for our most vulnerable neighbors by removing barriers to stable housing, health, and wellness. We meet people where they are, treat them with dignity and respect, and support them through challenges such as homelessness, substance abuse, and mental health issues.

About the role

Assistant Property Manager

Responsibilities

• Manage public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
• Work with the Senior Property Manager to assist with rent collection, processing new applicants, legal proceedings, and budget maintenance.
• Coordinate and assemble information for rent increase requests, including market comparables, and maintain property management files (property reports, invoices, resident files).
• Assist in inspecting occupied and vacant units to ensure cleanliness, safety, and high‑quality maintenance.
• Assist in preparing for desk and physical audits by government entities, regulators, funders, and partners.

Benefits

• Medical, dental, and vision plans starting after one month of employment.
• Short‑term/long‑term disability and life insurance at no cost, plus voluntary life insurance.
• Employee Assistance Plan (EAP) and a 403(b) retirement plan with company match.
• Generous PTO plan including vacation, sick and personal days, and 14 paid holidays.

What You’ll Bring to SupportWorks

• Strong human‑relation and communication skills, able to work with residents, site personnel, regional support staff, corporate office staff, property managers, owners, inspectors, volunteers, peers, and supervisors.
• Great attention to detail, with the ability to plan, prioritize, multitask, and meet deadlines in a fast‑paced environment.
• Experience supervising a team through training, mentoring, and motivation.
• Self‑motivated, customer‑service oriented, and committed to safety protocols.

Qualifications

• Three + years of prior residential property management experience.
• Experience with Section Eight and Low Income Housing Tax Credits preferred.
• Knowledge of applicable federal and state housing laws preferred.
• Valid VA driver’s license and reliable transportation.
• Computer skills with working knowledge of Microsoft Office programs.
• Familiarity with property management software: OneSite (conventional and affordable), NextGen preferred, or demonstrated ability and desire to learn.
• Registered Apartment Managers Certification, CPR, and First Aid Certification preferred.
• Pre‑employment drug testing, criminal background, and reference checks are required.