Assistant Property Manager - Slate Apartments

About the role

Milhaus is an award-winning, mixed-use development, construction, and property management company specializing in Class A, urban, multifamily residential buildings. Based in Indianapolis, we are a team of professionals passionate about creating exceptional living environments and positively impacting communities through our expertise in real estate, investment, development, construction, and management.

Responsibilities

• Performs all functions related to residency inquiries including telephone and in-person inquiries and maintaining records of the inquiries.
• Processes confidential or other paperwork relating to residents in a timely manner.
• Leases apartment homes. Includes handling telephone inquiries, greeting future residents conducting tours, taking/processing applications and deposits, following up with all future residents, and ensuring that leases are renewed on a timely basis.
• Screens, interviews, and notifies applicants of their acceptance or denial as residents in accordance with company procedures, Equal Housing Opportunity (EHO) requirements and any applicable program regulations.
• Conducts market surveys and makes marketing recommendations based on an analysis of the surveys.
• Composes flyers and/or other media material for use in promoting residency, as requested.
• Conceives, develops, and helps implement promotional ideas.
• Completes weekly traffic analysis reports and other reports as required.
• Makes community contacts with employers, real estate agencies, and others as part of the corporate and community outreach program.
• Accepts and records checks, money orders, and certified checks for daily deposits.
• Ensures that all financial reporting, records, and paperwork is performed correctly and in a timely manner.
• Reports any property loss on liability-related incidents to Milhaus Risk Management on a timely basis.
• Reports any work-related injuries to Milhaus Human Resources on a timely basis.
• Processes evictions and attends court appearances, if required.
• Affixes with preparation and administration of the community operating budget, including control of monthly expenses.
• Completes move-in and move-out inspections as directed by supervisor.
• Complies with all local, state, and federal regulations as well as all company policies and procedures.
• Manages property in the temporary absence of the Director of Residential Services (Property Manager).
• Other duties as assigned by supervisor.

Requirements

• Minimum two years of progressively responsible experience
• High school diploma or equivalent
• Valid Driver’s License
• Excellent oral, written, and interpersonal skills
• Experience in budget planning and expenses monitoring
• Computer skills sufficient to enter reports and daily operations data into a computer
• Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations

Qualifications

• Strong organizational and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office Suite
• Understanding of property management software
• Ability to work independently and as part of a team

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail
• Time management

Benefits

• Health, Vision, & Dental insurance
• HSA account with employer match of $500/FSA for dependent care
• Short-Term Disability
• Company-paid long-term leave
• Disability and Life Insurance
• 401K Match
• 30% discounts on apartments
• Tuition/Certification Reimbursement
• Wellness Bucks Program
• Wellness Program and Competitions
• Paid Maternity & Paternity Benefits
• Employee Assistance Program
• Pet insurance