Assistant Property Manager (Halstead Holden)

About the role

WinnCompanies is an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, with 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico. The company is one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities.

This Assistant Property Manager position supports the Property Manager in day-to-day operations at Halstead Holden, a 192-unit multifamily residential community in Holden, MA. Responsibilities span leasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. The role offers an excellent opportunity to build a career in multifamily housing and property management.

Responsibilities

• Support day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency
• Assist with leasing activities, including apartment tours, application processing, recertifications, and lease renewals
• Monitor rent collections, post payments, enforce collection policies, and assist with delinquency management
• Respond to resident concerns and help maintain positive resident relations and customer satisfaction
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation
• Process purchase orders, invoices, and accounts payable transactions
• Assist with property operations, financial administration, and occupancy-related activities
• Serve as acting Property Manager in the Manager's absence, as needed

Requirements

• High school diploma or GED equivalent
• Up to 1 year of experience in property management, leasing, customer service, administrative support, or a related field
• Up to 1 year of supervisory, team lead, leadership, or mentoring experience
• Proficiency with Microsoft Office and web-based business applications
• Strong customer service, communication, and organizational skills
• Attention to detail and ability to manage multiple priorities in a fast-paced environment
• Willingness to learn and grow within the property management industry
• Ability to work effectively with diverse residents, colleagues, and vendors

Preferred Qualifications

• Associate's degree
• Experience with Yardi, RealPage, or other property management software
• Experience in multifamily housing, affordable housing, LIHTC, HUD, or Section 8 environments
• Knowledge of leasing, resident retention, and property operations

Benefits

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
• Tuition reimbursement, professional development opportunities, and career growth resources
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
• Flexible work options for eligible positions

Pay

$28.00–$30.00 per hour

Schedule

Tuesday through Friday, 9:00 AM – 5:00 PM; Saturday, 10:00 AM – 4:00 PM