Assistant Program Operations Manager RA256

About the role

The Assistant Program Operations Manager position is within the Residential Services department at People Incorporated, located in Somerset, MA. The shift is evenings, and the worker category is full-time with 40 hours per week.

Responsibilities

• Provide a structured routine including house meetings, individual outings, meal preparation, ADL care, facilitating family visitations, and distributing medication while maintaining human rights.
• Implement Positive Behavior Support and individual programs as outlined in the Individual Service Plans.
• Manage de-escalation and crisis situations to ensure the safety of others.
• Follow organization policies, procedures, and management decisions.
• Ensure quality treatment, contract compliance, budget management, staff hiring, training, and retraining, and proper coverage to meet individuals' needs.
• Support all Residential sites as needed.
• Ensure all necessary equipment and inspections comply with regulatory standards.

Requirements

• A minimum of an Associate's degree in Human Services or a related field, with one year of relevant experience, or an equivalent combination of education and experience.
• Ability to supervise or coordinate others in a residential setting and respond to emergencies.
• A qualifying criminal background check, driving record, and a valid driver’s license are required.
• A flexible schedule to include evenings, weekends, and some holidays.
• A Tuberculin (TB) screening and physical examination are required upon hire, with a TB update every two years thereafter.

Preferred

• Interest in Certified Nursing Assistant (CNA), Certified Patient Care Assistant (PCA), or Home Health Aid (HHA) type work.
• Students in Human Services, Psychology, or Sociology programs.
• Excellent oral and written communication skills and demonstrated project management and leadership abilities.

Benefits

• Tuition Assistance Program
• 11 paid holidays annually
• Health Insurance
• Dental Insurance
• 403(b) savings plan
• Employee Recognition Program
• Professional Development Opportunities
• Industry-leading wages and comprehensive benefits package
• Employee Assistance Program
• FREE Life and Long-term Disability Insurance
• Short-term Disability Insurance
• Public Services Student Loan Forgiveness Program
• Financial Support with Monthly Student Loan Payments

Pay

$23.00 per hour

Schedule

Saturday 9am-7pm, Monday 1pm-11pm, Wednesday 1pm-11pm, Friday 1pm-11pm

Why Join Our Team?

Come work in a rewarding and creative environment that encourages growth, collaboration, and community involvement. We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth, and industry-leading wages and a comprehensive benefit package that includes:

• Tuition Assistance Program
• 4 weeks accrued paid time off
• 11 paid holidays annually
• Health Insurance
• Dental Insurance
• 403(b) savings plan
• Wellness Activities and initiatives
• Select employee discounts through LifeMart
• FSA
• Employee Assistance Program
• FREE Life and Long-term Disability Insurance
• Short-term Disability Insurance
• Public Services Student Loan Forgiveness Program
• Financial Support with Monthly Student Loan Payments

Equal Opportunity Employer

We are committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGBTQ+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency.

UNITED WAY MEMBER AGENCY

We are a proud equal opportunity employer that means all races, religions, nationalities, genders, the LGBTQ+ community, and people with disabilities are welcome and encouraged to apply.