Assistant Parts Manager

About the role

Stotz Equipment is a full-service John Deere dealership with 25 locations across 8 western states, serving the agriculture, construction, and turf industries. Family-owned since 1947, we’re built on the values of Quality, Integrity, Loyalty, Caring, and Community. Our people-first culture empowers teams to grow, collaborate, and make a real impact for our customers and each other. Come help us fulfill our purpose: to create a better life for our families, communities, and those connected to the land.

The Assistant Parts Manager plays a key role in supporting the daily operations, growth, and profitability of the Parts Department. This position combines leadership responsibilities with hands-on parts sales and inventory management, ensuring exceptional service for both internal and external customers. Working closely with the Parts Manager, the Assistant Parts Manager helps oversee inventory, sales performance, team development, customer satisfaction, and operational efficiency. This position serves as a leader within the department while actively assisting customers, supporting team members, and maintaining accurate and organized parts operations.

Responsibilities

• Assist in managing daily parts department operations, including sales, inventory control, ordering, receiving, and expense management.
• Support department goals, budgets, forecasts, and profitability initiatives.
• Help monitor inventory levels, shortages, backorders, and expedite parts through alternate sourcing when needed.
• Ensure accurate recordkeeping and maintain audit-ready parts processes.
• Assist with vendor relationships and purchasing activities.
• Promote a culture of accountability, teamwork, safety, and outstanding customer service.
• Provide leadership, coaching, and training to parts team members.
• Support recruiting, onboarding, and development of department personnel.
• Customer Service & Sales Provide exceptional customer service in person, over the phone, and through electronic communications.
• Assist customers in identifying, researching, and purchasing parts and accessories for John Deere and other equipment.
• Maximize parts and aftermarket sales opportunities while maintaining strong customer relationships.
• Resolve customer concerns professionally and efficiently.
• Support department promotions