Assistant Neighborhood Sales Manager- Polk County

About the role

As an Assistant Neighborhood Sales Manager (ANSM), you will support the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your day will start between 9-10am in the assigned model home or sales office, where you will greet prospects and appointments, learn their home search priorities, and show available homes. You’ll maintain order by preparing and stocking brochure materials, auditing sales and marketing materials (including the website) for accuracy, and ensuring homebuyers have the information they need throughout the buying process.

Each week, you’ll communicate with customers to address questions about home progress, loan information, and more. You’ll also collaborate with corporate marketing to announce neighborhood events and submit listing information for homes on StanleyMartin.com and the MLS. Your role is essential in maintaining the neighborhood’s appearance, delivering high-quality customer service, and contributing to the neighborhood’s sales goals.

Responsibilities

• Greet prospects and appointments in the model home, understanding their needs in the home search process.
• Maintain and audit sales and marketing materials, including website accuracy.
• Assist homebuyers with questions about home progress, loan information, and other inquiries.
• Collaborate with corporate marketing to promote neighborhood events and update listings on StanleyMartin.com and MLS.
• Ensure the sales office and model home are well-organized and presentable.
• Support the Neighborhood Sales Manager in achieving sales goals.

Requirements

• Motivated by friendly competition and driven to hit sales goals.
• Strong active listening, confidence, and respect in communication.
• Experience using a customer service approach in previous work.
• Eagerness and ability to learn new technology quickly.
• Detail-oriented to review marketing materials and sales contracts effectively.
• Organizational skills to track prospect outreach and sales needs.
• Critical thinking to assess and respond to situations as they arise.
• Ability to work until 6pm and on weekends.
• Proficiency in various software systems, including MS Office.

Preferred: Spanish language proficiency.

Skills

• Salesforce DXC
• Homebuilder One (HB1)
• Microsoft Office Suite

Benefits

• Competitively priced, high-quality healthcare options through Aetna, MetLife, and EyeMed.
• Employer-paid Short Term and Long Term Disability, basic life, and AD&D insurance (with optional employee-paid life, legal resources, and Aflac supplemental coverage).
• 401(K) with up to $5K employer match and Health Savings Account (HSA).
• 3 weeks of paid parental leave and Flexible Spending Account (FSA) for dependent care.
• 12 weeks of paid maternity leave through Short-Term Disability Plan.
• Well-rounded wellness benefits, including free and low-cost mental health resources and support services via Employee Assistance Program.
• Tuition and certification reimbursement for continuing education.
• 15 days of vacation (increases with tenure) and 6 days of paid sick leave.
• No-cost identity theft and travel protection coverage.
• Discounts on Stanley Martin homes, mortgage and title services, and Verizon cell phone service.
• Early paycheck access through Dayforce Wallet.
• Support for local charities via the Giving Back Program, including up to $250 match and 8 hours of leave.