Assistant Neighborhood Sales Manager- Polk County

About the role

As an Assistant Neighborhood Sales Manager (ANSM), you will support the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your day will start between 9-10am in the assigned model home or sales office, where you will greet prospects and appointments, learn their home search priorities, and show available homes. You will maintain sales and marketing materials, ensuring accuracy on the website and other platforms, and assist homebuyers throughout the purchasing process by answering questions about home progress, loan information, and more.

You will collaborate with corporate marketing to announce neighborhood events and submit listing information for homes on StanleyMartin.com and the MLS. Your role is essential in maintaining the neighborhood’s appearance and providing high-quality customer service to help achieve sales goals.

Responsibilities

• Greet prospects and appointments at the model home or sales office.
• Assist homebuyers in identifying their priorities and show available homes.
• Maintain and audit sales and marketing materials, including website accuracy.
• Communicate with homebuyers to address questions about home progress, loan information, and other details.
• Collaborate with corporate marketing to promote neighborhood events and update listings on StanleyMartin.com and MLS.
• Ensure the neighborhood and sales office are well-presented and organized.
• Support the NSM in achieving neighborhood sales goals through excellent customer service.

Requirements

• Motivated by friendly competition and driven to hit sales goals.
• Strong active listening, confidence, and respect in communication.
• Experience using a customer service approach in previous work.
• Eagerness and ability to learn new technology quickly.
• Detail-oriented to review marketing materials and sales contracts effectively.
• Organizational skills to track prospect outreach and sales needs.
• Critical thinking to assess and respond to various situations.
• Ability to work until 6pm and on weekends.
• Proficiency in various software systems, including MS Office.
• Spanish language skills are a plus.

Benefits

• Competitively priced health care options through Aetna, MetLife, and EyeMed.
• Employer-paid Short Term and Long Term disability, basic life, and AD&D insurance (with optional employee-paid life, legal resources, and Aflac supplemental options).
• 401(K) with up to $5K employer match and Health Savings Account (HSA).
• 3 weeks of paid parental leave and Flexible Spending Account (FSA) for dependent care.
• 12 weeks of paid maternity leave through the Short-Term Disability Plan.
• Wellness benefits, including free and low-cost mental health resources through the Employee Assistance Program.
• Tuition and certification reimbursement for continuing education.
• 15 days of vacation (increases with tenure) and 6 days of paid sick leave.
• No-cost identity theft and travel protection coverage.
• Advanced pay option through Dayforce Wallet.
• Discounts on Stanley Martin homes, mortgage and title services, and Verizon cell phone service.
• Support for local charities through the Giving Back Program, including up to $250 match and 8 hours of leave.

Technical Tools

• Salesforce
• DXC Homebuilder One (HB1)
• Microsoft Office Suite