Assistant Manager - Sports Bar and Restaurant
Plainridge Park Casino · Plainville, MA · 2 mo ago
Management$58k/yrFull-time
Initial Placement & Benefits
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Responsibilities
- Aid the manager in creating a differentiated service experience and ensuring optimum performance of all team members.
- Maintain back of house operations with all set culinary and operational standards and specifications with the Sous Chef.
- Achieve desired results through staff development and training programs, established methods, procedures, and guidelines to maintain desired standards, and high-quality service.
- Monitor results through inspection, evaluation, and analysis. Make changes, if necessary, to achieve end result.
- Ensure regulatory, internal controls, and policy and procedure compliance.
- Establish and implement sequence of service to ensure consistent high-quality service standards are maintained.
- Manage day-to-day and long-term operations, including hiring, training, and developing employees which includes coaching, mentoring, and appropriate performance management up to and including separation.
- Schedule (planning, assigning, and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours.
- Act as a role model to other employees and encourage others to do the same.
- Perform all other related and compatible duties as assigned.
Qualifications
- College degree or equivalent work experience.
- Two years progressively more challenging leadership role in a food and beverage operation.
- Proficient in Microsoft applications (Excel, Access, Word).
- Ability to understand and analyze Department Budgets, Capital Expenditures, and P&L Statements.
- Proven managerial and critical thinking skills required.
- Good oral and written communication skills, must be fluent and literate in English.
- Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests, and vendors.
- Excellent interpersonal and employee relations skills.
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
- Must be able to qualify for any and all licenses or permits as required by city, state or federal law.