Assistant Manager - Rumble Boxing Montvale

Responsibilities

• Greet and assist members and guests in a friendly and professional manner.
• Address member inquiries, feedback, and concerns promptly and effectively.
• Provide tours of the facility and communicate membership options and benefits.
• Aid in opening and closing procedures, ensuring the studio is clean, organized, and fully operational.
• Manage class schedules, instructor assignments, and studio bookings.
• Maintain inventory levels and place orders for supplies as needed.
• Ensure all equipment is properly maintained and in good working condition.
• Support in implementing sales and marketing initiatives to attract new members and retain existing ones.
• Hit sales goals.
• Promote studio events, challenges, and special promotions to increase member engagement.
• Develop and maintain relationships with corporate partners, local businesses, and community organizations.
• Aid in training and onboarding new staff members.
• Provide ongoing support and guidance to instructors and front desk staff to ensure they deliver exceptional service.
• Stay updated on industry trends, fitness techniques, and safety protocols.
• Handle transactions, process memberships, and maintain accurate records.
• Assist with payroll processing, scheduling, and staff communications.
• Prepare reports on key performance indicators, membership trends, and revenue goals.
• Enforce studio policies and procedures to ensure the safety and well-being of all members and staff.
• Conduct regular facility inspections and address any maintenance or safety concerns.
• Ensure compliance with health and safety regulations, including COVID-19 protocols.

Qualifications

• Previous experience in a fitness or hospitality environment preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in basic computer skills and familiarity with fitness software is a plus.
• CPR and first aid certification preferred.
• Passion for fitness and a willingness to learn and grow in the industry.

Benefits

• Competitive salary commensurate with experience.
• Opportunity for career advancement within the organization.
• Access to studio classes and fitness perks.
• Health insurance and other benefits package options may be available.