Assistant Manager Manufactured Housing Community

Position Overview

Job Title: Assistant Community Manager
Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience
Bonus Potential: Position includes potential for home sale bonus opportunities in addition to base compensation
Schedule: Thursday - Monday, offering weekdays off for flexibility. This position also includes strong earning potential through home sale bonuses for motivated sales-driven candidates
Explore Oak Ridge Estates: https://oakridgeipgliving.com/

Job Description Summary

We are seeking a dedicated Assistant Community Manager to support the operations at a manufactured housing community, Oak Ridge Estates (210 homes), an all age community located in Phoenix, OR. We are seeking a proactive individual who thrives in a fast-paced environment and enjoys sales, a fast-working environment and connecting with people. This role also includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures.

Key Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Drive daily sales and marketing efforts to promote and sell available homes within the community
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm
• Manage and host open houses on weekends as needed to showcase available homes
• Attend after-hours marketing events as needed to promote the community (with flexible weekday hours to maintain a 40-hour work week)
• Aids the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
• Maintain and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
• Meets with and responds to resident concerns, requests, and complaints
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walks property daily to ensure common areas are in good condition
• Works to ensure that residents have a clean, safe, and well-maintained community
• Performs annual or more frequent inspection of units and follow ups

Qualifications & Requirements

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Must have a valid driver's license

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

Company Information

We are a growing property management company with new opportunities emerging every day. Explore our open positions to find your next opportunity. Don't see the right fit today? Check back soon - your dream job could be posted tomorrow!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.