Assistant Manager: Lift Maintenance - Hourly

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

Benefits

• Free Epic pass(es) for employees, plus free ski and snowboard lessons
• 40% retail discounts
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development through Epic Service
• Referral Program
• Free ski passes for dependents (full-time roles)
• Health Insurance: Medical, Dental, and Vision plans (for eligible seasonal employees after working 500 hours, full-time roles)
• Critical Illness and Accident plans (full-time roles)

About the Role

The Assistant Manager of Lift Maintenance assists in the leadership, planning, and execution of all lift maintenance activities to ensure the safe, reliable, and efficient operation of the resort's aerial ropeways, surface lifts, conveyors, and associated infrastructure. This position provides day-to-day supervision of maintenance personnel, supports regulatory compliance, manages maintenance programs and projects, and serves as acting department leader in the absence of the Lift Maintenance Manager. The Assistant Manager works closely with Lift Operations, Mountain Operations, Risk Management, and resort leadership to support a culture of safety, operational excellence, employee development, and exceptional guest service.

Responsibilities

• Leadership and Supervision
  • Assist in the daily management and supervision of the Lift Maintenance Department.
  • Lead, coach, mentor, and develop Lift Maintenance Technicians.
  • Support employee recruitment, onboarding, training, scheduling, and performance management.
  • Promote a positive culture of teamwork, accountability, and continuous improvement.
  • Assume management responsibilities during the absence of the Lift Maintenance Manager.
• Maintenance Operations
  • Coordinate and oversee preventive, predictive, corrective, and emergency maintenance programs.
  • Ensure lifts and transportation systems are maintained in accordance with manufacturer recommendations and regulatory requirements.
  • Assist in planning annual maintenance schedules, inspections, and major repair activities.
  • Monitor lift reliability and operational readiness to minimize downtime.
  • Participate in troubleshooting and resolution of complex mechanical, electrical, hydraulic, and control system issues.
• Safety and Compliance
  • Ensure compliance with ANSI B77 standards, state tramway regulations, OSHA requirements, and company policies.
  • Promote and enforce safe work practices, including Lockout/Tagout procedures.
  • Participate in accident investigations, safety audits, and risk assessments.
  • Maintain accurate maintenance, inspection, and compliance records.
  • Support and coordinate regulatory inspections and third-party audits.
  • Adhere to all Vail Resort safety protocols and policies.
• Project Management
  • Assist in planning and execution of capital improvement projects and lift upgrades.
  • Coordinate contractors, vendors, and manufacturers as necessary.
  • Monitor project schedules, budgets, and resource allocation.
  • Identify opportunities to improve equipment reliability, maintenance efficiency, and operational performance.
• Administrative Responsibilities
  • Assist with departmental budgeting and expense management.
  • Maintain maintenance records and CMMS data.
  • Prepare reports related to lift reliability, maintenance activities, and department performance.
  • Participate in strategic planning and long-term asset management initiatives.
  • Work with resort dispatch for tracking of lift-related downtime reporting, tracking, and improvements.
  • Assist and consult mountain leadership on hiring and any coaching or disciplinary needs.
  • Assist and consult in the skill-based pay program for staff growth and development.

Requirements

• High School Diploma or GED.
• Minimum of 5 years of experience in lift maintenance, industrial maintenance, or a related field.
• Demonstrated leadership or supervisory experience.
• Strong knowledge of mechanical, electrical, hydraulic, and control systems.
• Ability to interpret technical manuals, schematics, and engineering drawings.
• Valid driver's license.

Preferred Qualifications

• Supervisory experience within a ski resort lift maintenance department.
• ANSI B77 and tramway operations training.
• Experience with Doppelmayr, Leitner-Poma, Skytrac, or similar lift systems.
• Project management experience.

Skills

• Strong leadership and employee development skills.
• Excellent communication and interpersonal abilities.
• Advanced troubleshooting and problem-solving capabilities.
• Strong organizational and planning skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Understanding of budget management and resource planning.
• Commitment to employee safety and operational excellence.

Physical Requirements

• Ability to work outdoors in varying weather conditions, including severe winter environments.
• Ability to climb lift towers and work at heights.
• Ability to traverse steep and uneven mountain terrain.
• Ability to lift and carry up to 50 pounds.
• Ability to work weekends, holidays, and extended hours as operational needs require.

Pay

The expected pay range for this position is $27.00 - $38.00 per hour.

Schedule

• Employment Type: Year-Round
• Shift Type: Full-Time
• Minimum Age: At least 18 years of age
• Housing Availability: Yes