Assistant Manager : Lift Maintenance

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Responsibilities

• Lead and manage lift maintenance and lift electrical teams.
• Recruit, coach, and develop a high-performing team aligned with company values and competencies.
• Drive workforce planning, training programs, performance management, and succession planning.
• Build strong, collaborative relationships across Mountain Operations, Health & Safety, and corporate partners.
• Ensure compliance with ANSI B77.1, OSHA, EPA, New Hampshire State lift codes, USFS and internal policies.
• Promote a safety-first culture and ensure timely documentation of inspections, repairs, and maintenance activities.
• Conduct or oversee safety audits, accident investigations, and operational readiness procedures.
• Maintain all lift maintenance and electrical records required by authorities, including daily logs, inspections, ops reports, and incident documentation.
• Direct mechanical and electrical troubleshooting, diagnostics, repairs, and system upgrades.
• Oversee preventive maintenance programs, including annual maintenance and component lifecycle planning.
• Maintain inventory controls for parts, tools, and equipment; manage warehouse processes and long-term stock needs.
• Support and participate in capital projects, new lift installations, and major mechanical/electrical upgrades.
• Develop annual work plans, preventive maintenance schedules, and long-range asset replacement strategies.
• Lead continuous improvement initiatives, including technical training, workflow optimization, and documentation improvements.
• Ensure alignment with enterprise asset management (EAM) systems and accurate maintenance tracking.
• Serve as primary contact for regulatory agencies, manufacturers, contractors, and internal leadership.
• Provide regular updates to the Mountain Maintenance Manager and Sr. Director of Mountain Operations regarding lift status, reliability metrics, safety issues, and project progress.
• Ensure operations staff are informed and trained to support lift safety and performance.
• Manage operating and capital budgets for both mechanical and electrical lift maintenance programs.
• Forecast financial needs, develop capital project scopes, and ensure efficient departmental spending.
• Support procurement processes and maintain accurate financial documentation.

Requirements

• 3-8 years of mechanical and/or electrical lift maintenance experience.
• Expert knowledge of aerial lifts (detachable and fixed-grip), surface lifts, conveyors, and electrical systems.
• Strong working knowledge of ANSI B77.1, OSHA, EPA, and applicable state regulations.
• Proven leadership, communication, organizational, and team-development skills.
• Proficiency with CMMS/EAM systems and Microsoft Office.
• Valid U.S. driver’s license.
• Ability to lift and carry 50+ pounds and work in demanding mountain environments.
• Ability to work outdoors in all weather conditions.

Preferred

• 5+ years of electrical lift experience, including programmable logic controllers (PLC), variable frequency drives (VFDs), and control systems.
• 3+ years in a supervisory or management role.
• Experience in alpine resort maintenance leadership.
• Intermediate skiing or snowboarding ability.

Job Specifications

Starting Wage: $63,431.73 - $85,359.15
Employment Type: Year Round
Shift Type: Full Time
hours available
Minimum Age: At least 18 years of age
Housing Availability: No

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Full Time Roles Are Eligible For The Above, Plus Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans