Assistant Manager - HR, CSR and Communications

Job Description

The role is responsible for supporting key Human Resources functions while leading the Company's Corporate Social Responsibility (CSR) initiatives and internal and external communications.

Requirements

• Collaborate with Line Managers and BU Heads to develop and implement HR strategies that support current and future business needs.
• Support workforce planning and talent pipeline development while reviewing and recommending headcount and HR budget allocations.
• Manage end-to-end HR operations including recruitment, onboarding, performance management, training, employee engagement, compensation and benefits, and separations.
• Develop and implement HR policies, systems, and procedures ensuring full compliance with labor laws or governing bodies.
• Advise, coach, and support employees and managers on people matters, handling grievances and soliciting feedback to address workforce needs.
• Assist in building and delivering training opportunities that meet performance and development needs.
• Oversee annual HR activity calendars and ensure compliance with labor laws and internal policies.
• Coordinate and facilitate HR audits (internal and external).
• Facilitate employee exit interviews and recommend strategies for improved retention.
• Maintain accuracy in HR data, transactions, headcounts, and metrics, including regular dashboard reporting to senior management and the Board.
• Prepare and monitor the annual HR and Employee Engagement budgets; track monthly spending and variances.
• Represent the company externally with universities, recruitment partners, training institutions, consultants, and auditors.
• Develop and execute the company’s CSR strategy, annual plans, and targets in alignment with business goals.
• Design, plan, implement, and monitor sustainability and CSR programs while maintaining the annual CSR calendar.
• Develop and manage the annual CSR budget with effective tracking and control.
• Assist in developing the company’s Sustainability section of the Annual Report in coordination with departmental heads.
• Track and report CSR spending and initiative performance monthly.
• Develop and implement comprehensive internal and external communication strategies.
• Design annual communication plans and ensure alignment with corporate branding and positioning.
• Manage internal communications tools such as newsletters, official announcements, and engagement platforms.

Skills Required

• Strong interpersonal and communication skills to engage, influence, and collaborate with diverse stakeholders.
• Strong sensitivity to social issues, communities, and diverse stakeholder needs; ability to connect with people at all levels.
• Capable of working across departments and coordinating with diverse teams to drive collective impact.
• Expertise in strategic workforce planning, performance management, employee engagement, and talent development.
• Proficiency in developing, updating, and ensuring compliance with HR policies and local labor laws.
• Skilled in identifying training needs, designing learning programs, and measuring their effectiveness.
• Familiarity with HR reporting tools and dashboards; hands-on experience with MS Office Suite (Excel, Word, PowerPoint, Teams) and Power BI.
• Experience in organizing CSR campaigns, outreach events, awareness drives, and employee engagement activities.
• Comfort with Excel and data dashboards to track metrics, prepare progress reports, and inform strategy decisions.
• Ability to prepare, monitor, and manage CSR budgets and ensure cost-effective program delivery.
• Proficiency in measuring program outcomes, conducting impact assessments, and compiling sustainability reports (e.g., GRI, SDGs alignment).
• Skills in mapping, engaging, and managing relationships with NGOs, media, government bodies, and local communities.
• Ability to develop engaging campaigns, unique program ideas, and fresh approaches to communication and employee involvement.