Assistant Manager - Greater SW Portland area

About the Role

We’re seeking passionate, people-first leaders to join our team as Assistant Store Managers. This role serves as a developmental step towards becoming a Store Manager, with a goal of achieving readiness within 12 to 18 months. You’ll work alongside curious, authentic, and passionate people who care deeply about coffee, customers, and continuous improvement.

Tuition scholarship opportunities are available through Oregon State University E Campus.

At Peet’s, we are committed to improving conditions in coffee communities around the world through our partnership with Enveritas, a non-profit organization that assesses and enhances conditions on the farms where we source our coffees.

Responsibilities

• Support the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through effective deployment and consistent reinforcement of Peet’s service model.
• Use reporting and feedback tools in partnership with the Store Manager to inform decisions, track team progress toward goals, and identify opportunities to improve performance and drive results.
• Create and support a positive team culture and productive work environment through active coaching, effective communication, and sound judgment; foster camaraderie and help the team navigate change to support employee retention.
• Contribute to employee development and performance by training and providing regular coaching and feedback to build employee knowledge and skills; in partnership with the Store Manager, recognize and respond to performance issues.
• Support the Store Manager with recruiting, hiring, and ensuring appropriate staffing levels to maintain coverage and performance.
• Assist in managing daily coffeebar operations, including inventory control, cash handling, cleanliness, and compliance with safety and labor standards.

Requirements

• 2 years of management or supervisory experience within the service, food industry, or equivalent related experience and training.
• Ability to work a variety of hours/schedules to support business needs, including early mornings, evenings, and weekends.
• Must maintain open availability and follow management scheduling guidelines, working 40 hours per week.
• Must be at least 18 years of age or older and legally eligible to work in the country where this job is located.
• Must comply with Peet's Employment of Minors policies, including supervising and working with minors.
• Ability to perform various physical tasks during the work shift (see Physical Requirements in the full job description).
• Demonstrated desire and ability to develop into the Store Manager role within 12 to 18 months, incorporating feedback into performance.

Benefits

• Bonus Program eligibility (paid monthly, based on performance tied to defined metrics).
• 401k with generous employer matching.
• Medical, dental, and vision benefit options.
• Employee Assistance Program with resources for all employees.
• Paid vacation and holidays.
• Free coffee and fresh baked goods, plus an employee discount.

Pay

The pay for this position is between $27.00 and $29.00 per hour, annualizing to $56,160 - $60,320 per year based on a 40-hour work week. The specific hourly wage offered will depend on factors including years of experience, industry knowledge, skills, geographic location, and market conditions. Pay increases may be awarded based on strong employee performance, role changes, or market conditions.