Assistant Manager - Facilities

About the Role

As Assistant Manager for Facilities Maintenance, you will manage day-to-day operations covering multiple shifts, supervising crews to handle facilities activities for on-base and road teams across a 1,300 square mile area. You will ensure compliance with union contracts and agency policies while promoting a positive working environment.

Responsibilities

• Supervise and direct Facilities Technicians and Lead employees.
• Drive company vehicles to remote sites to supervise, train, and assist staff.
• Recruit, train, and supervise staff; prioritize and assign work.
• Provide regular performance feedback, coaching, and guidance to support employee growth and accountability.
• Facilitate conflict resolution within the team and encourage professional development.
• Conduct regular quality assurance and quality control assessments.
• Coordinate with vendors, suppliers, and contractors to resolve issues; monitor vendor performance against contract requirements.
• Lead Facilities projects, review and approve project expenditures, contractor requisitions, and invoices.
• Prepare and approve change orders in accordance with agency policy; review and approve deviations from project plans.
• Authorize and delegate expenditures under $5,000 in cooperation with the Manager.
• Serve as the department or division representative in meetings and on committees.
• Support positive union/management working relationships; resolve union and personnel issues through education, negotiation, and conflict resolution.
• Research and provide documentation for responses to grievances; recommend solutions and prepare written responses.
• May testify at hearings or arbitrations.
• Recommend policy and procedural changes to the Manager and Director.
• Assist in developing and documenting business practices, SOPs, rules, and regulations for the department.
• Analyze the impact of changes in requirements, staffing, policies, or programs and report impacts to the Manager.
• Ensure Leads and crew members follow all department and agency policies and procedures.
• Monitor procedures and documentation to ensure safe and effective repairs of properties and assets.
• Ensure compliance with agency standards for processing work orders, reporting accidents and incidents, maintaining safety protocols, and handling required forms.
• Perform other duties of a similar nature or level as assigned.

Requirements

• 7 years of journey-level experience in facilities trades or specialties.
• 1-3 years of supervision and management experience, including supervising union employees.
• Valid WA driver’s license (or ability to obtain by start date).
• Good driving record (no more than 2 moving violations and 2 accidents in the past 5 years).
• An equivalent combination of education and experience may be accepted.

Knowledge

• Equipment maintenance procedures and techniques, including preventive maintenance, repair, and operations of facilities and equipment.
• Supervision and leadership principles and techniques.
• Management practices, work scheduling, performance management (coaching, counseling, development, performance improvement planning, discipline).
• Union and employee relations and contract administration.
• State and federal regulations regarding health and safety issues in equipment maintenance (e.g., hazardous materials, lock-out/tag-out, respiratory protection, safety practices).
• Contract administration.
• Conflict resolution, mediation, or facilitation.

Skills

• Fostering an inclusive workplace by upholding core values in support of the organization’s vision and mission.
• Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals.
• Demonstrating courtesy, sensitivity, and respect in all interactions.
• Professional experience with PC-based software such as MS Office, email, and scheduling applications.
• Effective written and oral communications that are timely, relevant, concise, and clearly outline necessary actions.
• Managing multiple tasks simultaneously and adjusting to changing priorities.
• Facilitating diverse groups of internal and external stakeholders to develop and attain mutual understanding.
• Using emotional intelligence to navigate complex and challenging group dynamics.
• Anticipating and understanding customer needs and expectations.
• Using data and feedback as part of continual improvement.
• Thinking critically to identify strengths and weaknesses, and using creativity to find alternate solutions, conclusions, or approaches to problems.

Working Conditions

Your work will be performed in an office environment and at various facility locations or shops. You will need to:

• Operate maintenance tools and equipment, and standard office equipment and keyboards.
• Move throughout and between different buildings.
• Work in all types of weather conditions.
• Work in environments with grease, dust, dirt, chemicals, solvents, carbon monoxide, shop environment fumes, and diesel fumes from vehicles and machinery.
• Perform some lifting up to 50 pounds.

Benefits

• Medical, dental, vision, basic life, and disability insurance for employees and their families.
• Participation in the Public Employees Retirement System (PERS).
• Option to enroll in the agency’s deferred compensation plan.
• WA Paid Sick Leave.
• 24 days of Paid Time Off (192 hours) in the first year.
• 10 paid holidays throughout the calendar year.