Assistant Manager

About the Role

Provide support to the Multi-Family Property Manager.

Responsibilities

• Income collection: maintain accurate resident records.
• Update all rents, deposits, and application fees received from residents and prospects daily.
• Issue appropriate notices for late payments, evictions, NSF checks, etc.
• Complete daily deposits prior to bank closing.
• Maintain a positive, caring attitude while dealing with prospects and residents.
• Inspect models, vacant units, and common areas.
• Work with residents on lease renewals monthly.
• Answer the telephone, make appointments, assist with guest cards, greet prospects, show prospects, close, and follow up.
• Assist with the completion of monthly competition market surveys.
• Assist with accepting work order requests from residents and enter them into the computer service request report.
• Record proper data concerning move in/move out dates, availability, status.
• Process final account statements and filing.
• Complete monthly required training courses.
• Additional duties as assigned.

Requirements

• A minimum of 2 years of experience in multi-family.
• Excellent customer service and communication skills.
• Proficient with use of computers and Microsoft Office Suite.
• Ability to organize and manage multiple priorities.
• Customer satisfaction oriented.
• Excellent interpersonal and communication skills.
• Strong team player.

Preferred Qualifications

• OneSite software experience.

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 15 pounds.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment can range from minimal to moderate.

Benefits

Vintage Realty Company provides a competitive benefits & compensation package.

All candidates must be able to prove eligibility to work in the United States and willing to complete a criminal background & drug screening process as successful completion is necessary before an employment offer is granted.