Assistant Manager
About the Role
Sam Edelman has an opportunity for an Assistant Manager to join our creative, forward-thinking team in providing a world class customer experience. We are looking for someone confident, proactive and trend-savvy with previous experience working with a luxury or contemporary fashion brand, as well as experience at a supervisory level. You should be a strong sales-driver who enjoys spending time on the floor working with your team and clients. In this role you'll exemplify a lead "Sam Brand Ambassador" by showcasing trend-on style, delivering exceptional floor communication and client relation standards.
What You'll Be Doing
- Create partnerships and engage with industry trends: Collaborate with the Store Manager to acquire internal partnerships and informal networks to remain engaged with current consumer insights/trends, including mall marketing/media, social influencers, neighboring businesses/retailers/charitable organizations.
- Elevate the store experience: Elevate the overall shopping experience for all Sam Edelman Clients utilizing the "The Sam Style" model, and providing an inviting world class customer experience through daily execution of coaching tools that promote it within the team.
- Drive with passion: Set the stage for store associates while embracing company initiatives, contests, and strategies to reach desired performance. Cultivate the importance that our sales floor is our number one priority because our customer always comes first.
- Provide coaching and feedback: Use daily chat-ins/out with associates to ensure accountability and measure performance, address associate behavioral and performance deficiencies through the use of coaching in partnership with the Store Manager.
- Uphold merchandising standards: Utilize your detail oriented skillset to assist team in product rotation and store representation according to our visual merchandising standards, create renewed shopping behaviors.
- Cultivate a culture of professionalism and respect: Foster a professional and safe work environment where associates are valued, respected and recognized for their contributions.
- Other essential functions: Completes other projects and assignments as directed by management.
Preferred Qualifications
- High School Diploma/GED
- Some retail store management experience or relevant management experience in lieu
- Able to build constructive and effective relationships within store
- Demonstrates an ability to communicate positively with store associates at all levels
- Must exercise independent judgment and discretion partnering with Store Sales Manager as needed
- Strong working knowledge of general retail practices and procedures
- Ability to work effectively within a team
- Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours
Physical Requirements
- Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques
- Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Ability to be mobile on the sales floor for extended periods of time
Benefits & Perks
- Career advancement opportunities: Whether it's on the vibrant sales-floor or our whimsical NYC corporate office, we encourage growth for our passionate and driven associates when the right match of skills and opportunities align.
- Commissioned sales earnings: Opportunity to expand your earnings with uncapped commissions. Final compensation can vary based on guaranteed hourly earnings and opportunity for commission-based earnings in a given pay period.
- Monthly incentive opportunities: Eligible to earn a monthly incentive bonus if store meets required sales & performance goals.
- Shoe discount: 50% discount on Sam Edelman shoes, plus 30% Associate Discount across all Caleres retail stores – Famous Footwear, Naturalizer, and Allen Edmonds.
- Contest rewards: Embrace the fun of friendly competition through engaging contests, where winners are celebrated with exciting prizes.
- Get paid when you want: Early pay day option with Dayforce Wallet (without fees).
- Employee assistance programs: 24/7 access to comprehensive individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
- Benefit offerings: PTO, Medical benefits and 401(k) for full-time associates.
Sam Edelman is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Famous Footwear, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.