Assistant Manager
About the role
As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training hourly staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests, managing work schedules, overseeing inventory, and maintaining a safe, organized environment. You will help build a high-performance team that delivers a trusted, efficient service experience, fostering customer loyalty and operational excellence.
Responsibilities
- Perform vehicle maintenance and educate guests on vehicle needs
- Supervise daily service center operations and train team members
- Develop work schedules and assist with inventory management
- Ensure safety, cleanliness, and adherence to company policies
- Lead staff development and support team performance
Qualifications & Skills
Candidates should have at least 1 year of supervisory experience in a retail or service setting, a customer-focused mindset, and the ability to work effectively under pressure. Strong communication skills, familiarity with KPI data, and schedule flexibility are essential. A high school diploma or equivalent is required. Physical ability to stand for extended periods, lift up to 50 pounds, and work in a non-climate-controlled environment is necessary.
Benefits
- Competitive hourly pay
- Career advancement opportunities
- Educational support
- Health benefits
- Employee assistance programs
- Uniforms
- Automotive discounts
- 401(k) plans with matching contributions
Emphasizing a balanced work environment, no late-night shifts or holidays are required.