Assistant Manager

About the role

The Assistant Manager joins our leadership team in advancing the vision and ensuring Pelican Brewing Company's core values are consistently reflected throughout the operation. Reporting to the General Manager, this position is responsible for leading all aspects of a Pelican Brewing Company Neighborhood Pub. This position will serve as a hybrid manager, bridging duties and responsibilities between the front and back of house. The Assistant Manager serves as a hands-on operator who actively works alongside the team in front-of-house, back-of-house, and administrative functions to deliver exceptional guest experiences and strong business results.

Responsibilities

• Lead by example and foster a culture aligned with Pelican Brewing Company's mission, values, and standards.
• Motivate, inspire, and develop team members to consistently deliver exceptional guest experiences.
• Create an environment of accountability, respect, teamwork, and continuous improvement.
• Recruit, hire, train, coach, and retain top-performing employees.
• Hold team members accountable to performance expectations while providing ongoing feedback and development.
• Conduct difficult conversations professionally and in a timely manner when necessary.
• Serve as a role model that others desire to follow.
• Direct and participate in all aspects of daily operations, including guest service, food preparation, beer service, cash handling, inventory management, and facility maintenance.
• Work side-by-side with team