Assistant Manager
LS Solutions · Bemidji, MN · 3 days ago
OTHRFull-time
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading a high-performance team to deliver exceptional vehicle maintenance services, including oil changes. Your responsibilities include supervising daily operations, training and advising hourly employees, ensuring compliance with policies, and maintaining excellent customer service to foster loyalty. Perform vehicle maintenance tasks, educate guests on vehicle care, and review recommended services.Supervise daily service center activities, train new staff, and ensure efficient workflows.Build customer trust through outstanding service, ensuring repeat business.Create and manage employee schedules, control inventory levels, and assist with store audits to maintain safety and cleanliness.Assist with opening and closing procedures, ensuring safety protocols are followed, and lead team development initiatives. Qualifications & Skills: Requires at least 1 year of supervisory experience, preferably in a retail or service setting. Must possess strong customer service skills, the ability to make sound decisions under pressure, and experience analyzing KPI data for performance improvement. High School Diploma or equivalent, fluency in English, and physical ability to stand for long periods, lift up to 50 pounds, and work in a non-climate-controlled environment are necessary. Benefits & Compensation: Competitive weekly pay, career growth opportunities into management, paid education, health benefits, employee assistance programs, uniforms, service discounts, and 401(k) matching. Emphasis on work-life balance with no late-night hours or holidays required.