Assistant Manager

About the role

Supports day-to-day club operations in a welcoming, judgment-free fitness environment. You’ll assist the Club Manager by overseeing staff performance, ensuring cleanliness and safety, and delivering exceptional member service.

Responsibilities

• Supervise and coach team members to maintain performance and positive culture
• Support membership sales and front-desk operations
• Resolve member questions and concerns promptly and professionally
• Monitor facility conditions and uphold cleanliness, safety, and brand standards
• Assist with staff scheduling and operational coverage as needed

Qualifications

• Strong leadership, coaching, and team management abilities
• Excellent customer service and communication skills
• Ability to manage issues calmly and ensure a member-first experience
• Detail-oriented mindset for cleanliness, safety, and standards
• Comfort supporting sales and front-line member interactions