Assistant Manager

Position Summary

The Assistant Manager supports the Store Manager with all tasks related to a site’s operation.

Responsibilities And Duties

• Perform select duties and responsibilities of the Store Manager in their absence, for example, submitting daily paperwork, submitting approved orders, creating maintenance tickets, addressing scheduling issues, processing approved price changes, handling customer concerns or complaints
• Demonstrate competent knowledge of Point of Sale and back office systems
• Resolve customer issues in a friendly and professional manner
• Assign and inspect shift duties and responsibilities
• Understand and apply federal, state, and local labor laws as they apply to retail operations
• Absorb and enforce a strong safety culture by helping to ensure safety rules and regulations are being followed
• Show strong ability to manage multiple tasks at one time
• Interact professionally with all team members
• Not authorized to hire, fire, or promote employees but may be asked to make recommendations regarding employee performance and/or disciplinary issues
• Perform other duties as assigned

Education and Work Experience

• Prior Retail or Management experience preferred
• Ability to reconcile shift reports and understand their purpose
• Excellent communication skills, both oral and written
• Able to organize and prioritize tasks to meet demands, with excellent follow through
• Able to identify issues and make the necessary corrections effectively
• Show strong analytical and problem-solving skills

Skill Set

• Experience with analyzing data
• Critical attention to detail
• Outstanding communication and interpersonal abilities
• Leadership Skills
• Problem Solving Skills
• Critical-Thinking Skills

Physical Demands and Work Environment

• Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials
• Frequent lifting, grasping, and carrying materials and equipment up to 30 lbs
• Proficient hand/eye dexterity is essential to operate cash register (EPOS) and to stock displays and coolers
• Must be able to communicate well enough to receive instructions and provide information to others
• Must be able to work inside and outside in all types of weather