Assistant Manager

About the role

CRH Management, Inc. is seeking an Assistant Property Manager to support the daily operations of Champions Club Apartments. This role involves leasing, renewals, collections, resident communication, and property administration.

Responsibilities

• Support the day-to-day operation and administration of the community.
• Aid in leasing, prospect follow-up, tours, and resident move-ins.
• Build relationships with prospects and communicate the value of the community.
• Execute leasing and marketing strategies that increase traffic, occupancy, and closing performance.
• Maintain current knowledge of competitor pricing, concessions, and local market conditions.
• Aid in resident renewals, retention efforts, and lease-related documentation.
• Monitor resident accounts and complete consistent collection and delinquency follow-up.
• Respond to resident questions and concerns with professionalism, urgency, and sound judgment.
• Maintain accurate prospect, resident, and property information in company systems.
• Develop productive relationships with residents, prospects, vendors, and community partners.
• Serve as the onsite leader during the Property Manager's absence while operating within established company policies and approval requirements.
• Complete required systems, compliance, and professional development training on time.
• Perform other reasonably related responsibilities based on the needs of the community.

Requirements

• Previous experience in leasing, property management, sales, hospitality, or customer service.
• Strong communication, relationship-building, and problem-solving skills.
• Confidence communicating with prospects, residents, vendors, and company leadership.
• The ability to prioritize multiple responsibilities and work independently.
• Strong attention to detail and consistent follow-through.
• Intermediate computer skills and the ability to learn property-management and CRM systems.
• Intermediate mathematical skills, including the ability to manage balances and other account-related figures.
• Professionalism, discretion, and the ability to protect confidential information.
• Dependable and consistent attendance.
• A valid driver’s license.
• Minimum of 2 years of multifamily property-management experience is required.
• Experience with Yardi, RentCafe, or comparable property-management systems is preferred.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.

Skills

• Property Management
• Leasing
• Customer Service
• Resident Relations
• Financial Management
• Office Administration

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Employee Apartment Discount
• Retirement Plan
• Bonus Opportunities
• Professional Development Programs

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible but typically require weekday availability.