Assistant Manager

Primary Responsibilities And Objectives

Aid the property manager in managing the day-to-day operations of the property, ensuring customer satisfaction, fiscal stability, and good physical condition.

Understand and adhere to the operations guidelines outlined in the property management agreement.

Manage all accounts receivable, including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.

Accurately and promptly complete daily, weekly, and monthly financial and leasing reports.

Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainees.

Collect delinquent account balances from previous residents.

Process evictions by handling all necessary paperwork, serving notices, and attending court hearings.

Lease apartments as needed.

Shop competitive properties.

Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items needing repair.

Process move-ins, move-outs, and lease renewals.

Audit all new and current lease agreements and resident files for accuracy.

Assist the property manager with staff training on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.

Compose and prepare routine correspondence, rental notices, and other letters and memorandums.

Handle resident relations and problem resolution.

Take on the responsibilities of the property in the absence of the property manager.

Comply with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

Perform other duties as assigned.

Job Skills

• Detail-oriented and highly organized
• Able to interact effectively with prospects, residents, peers, staff, and management
• Minimum of 2 years of experience in multi-family
• Certified Property Manager Certification (CPM) preferred, but not required
• Strong leadership skills and industry knowledge
• Excellent interpersonal skills, focus on customer service / tenant relations
• Energetic, enthusiastic, proactive, and self-motivated
• Experience in creative marketing and outreach strategies
• Problem-solving mindset and outstanding written and communication skills
• Proven track record of maximizing the value of real estate
• Strong organizational skills, attention to detail, and ability to work at both strategic and tactical levels
• Proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
• Excellent time management skills and ability to meet deadlines consistently

Benefits

• Bonus potential based on property performance
• Life and medical insurance
• Dental and vision coverage
• 401K retirement plan
• Generous paid time off and sick days
• Birthday off and paid

Pay

$24 - $25 per hour